Online shopping has revolutionized the way we buy things, but just because you don’t interact with someone face-to-face at a cash register doesn’t mean there aren’t thousands of individuals behind the scenes making sure your orders go through properly. “Ecommerce” refers to the complex network that jumps into motion when you click “Buy,” and with so many people working remote jobs these days, online shopping is sure to soar.
Working for an ecommerce company could help you build your resume, learn new skills, and jumpstart your career.
How to get into ecommerce
This is a wide-ranging industry that offers a lot of positions, so whatever your level of experience and area of expertise, you’ll find a pathway into this line of work. To get started, browse ecommerce jobs online to see what type of position suits you. If a certain business catches your attention, check out their social media to get a better understanding of their goals, values, and workplace culture.
There are more ecommerce job titles than anyone can keep track of, so don’t give up too soon — we promise, the role for you is out there!
Top skills for ecommerce jobs
Technical skills. If you’re working in an industry with the prefix “e” in its name, it pays to be a tech wiz. Even if you’re not a computer genius, basic understanding will go a long way. Brush up on analytics and marketing software, or take a crash course on SEO, or search engine optimization. After all, search engines drive a lot of ecommerce.Analytical skills. Where some see only numbers, you see needs, stories, opportunities. If you really want to impress an ecommerce manager, show them that you can analyze data and translate the most complex spreadsheet into something easy to understand and act upon.Marketing creativity. Breaking ahead of the ever-growing pack of ecommerce companies will require an innovative, creative mind. Talk to hiring managers about marketing initiatives you’ve pulled off, successful campaigns that inspire you, or your own ideas for how their company could stand out.“Soft skills”. We put that phrase in quotes because we know as well as you that skills like interpersonal communication, organization and time-management are anything but soft — they’re superpowers that make or break companies. Ideal candidates for ecommerce roles will display these proudly in the skills section of their resumes and tell their hiring manager specific stories about how they’ve used them successfully in the past.12 e-com jobs to apply for:
If you have experience in a public-facing role, you could be a shoe-in for a customer service representative position. Employees in this field interact with customers to handle complaints, process orders, and provide information about an organization’s products and services. Basically, you make the customer experience as smooth and positive as possible.
Other customer service jobs to consider:
Call Center AgentCustomer Care RepresentativeClient Representative
If you want to break into the ecommerce industry, consider taking a job as a shipping, receiving, and traffic clerk. These employees keep track of outgoing and incoming shipments. You’ll become a sharpshooter with a barcode scanner and use radio frequency identification (RFID) scanners to keep track of inventory — sounds like sci-fi to us!
Is your resume a little light? Good news: this position is a great way to gain work experience, whether you tackle it as a part-time job or make it your full-time gig. Stock clerks and order fillers move products from a warehouse to store shelves, keep a record of items that enter or leave the stockroom and inspect them for damage. These clerks also use handheld RFID scanners to keep track of merchandise.
National Average: $15.00 hr
If retail sales is your specialty, this job description will read like your resume. As a retail salesperson, you’ll help nudge customers toward the items they need, process payments, and sometimes pack online orders for shipment.
National Average: $33,000 - $83,000 yr
If you like to work with your hands, this is the ecommerce job opportunity for you. You’ll package a variety of materials, label cartons, inspect items for defects, and keep detailed records of items packed.
In this role, you’ll move materials to and from storage and production areas, loading docks, delivery trucks, ships, and containers. Although your specific duties may vary, most of these movers, often called pickers, work in warehouses. Some workers retrieve products from storage and move them to loading areas. Other workers load and unload cargo from a truck.
If you’re interested in digital marketing — and if you have a bachelor’s degree in marketing or a related field — this is the job opportunity for you. You’ll study market conditions to examine potential sales of a product or service and strategically implement marketing campaigns. If it's part of a business's online presence, you'll know about it. In a nutshell, you’ll help shape an overall marketing strategy so that companies understand what products people want, who will buy them, and at what price.
Got people skills? You could excel as an order clerk. You’ll receive orders from customers and process payments, log customer information such as addresses and payment methods, and answer questions about prices and shipping.
Looking for a job as an ecommerce manager? This wide-ranging role could be the challenge you’re looking for. You’ll oversee operations that are too diverse and general to be classified into one area of management or administration. Responsibilities may include formulating policies, managing daily operations, and planning the use of materials and human resources. You’ll make staff schedules, assign work, and wear out your project manager hat.
Techlords, inquire within! In this role, you’ll design computer applications, such as word processors and games, for consumers. Some applications software developers create complex databases for organizations. They also create programs that people use over the Internet and within a company’s intranet.
This job will allow you to pair your logical tech-brain with your creative, artistic side. You’ll design and create websites, working with other professionals like graphic designers to deliver a product that 1) works smoothly, and 2) looks dang good doing it. You’ll be responsible for performance and capacity, delivering a smooth user experience and ensuring the site can handle all the traffic its content will brings in.
“Ecommerce” might make you think of computer screens, but there are plenty of out-in-the-world, sun-on-your-face opportunities in this industry. If you like to spend your days eating up the road from behind a wheel, this is the job for you. You’ll drive small trucks or vans from distribution centers to delivery locations, making sure folks get their orders on time.
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What else you should know
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